Privacy Policy Ravenhill Contractors Ltd

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This Privacy Policy explains how Ravenhill Contractors Ltd collects, uses and protects your personal information when you use this website, contact us or engage our services.

1. Who We Are

Ravenhill Contractors Ltd provides commercial contracting and refurbishment services in Sheffield and South Yorkshire.

Contact: Contact page | Tel: 0330 666 55 66

2. What Information We Collect

We may collect and process the following data:

• Name, company name and contact details (email, phone number)
• Project details and enquiry information
• Website usage data (via cookies or analytics tools)
• Any information you provide through forms, emails or phone calls

3. How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotations
• Manage and deliver projects
• Communicate with you about your enquiry or works
• Improve our website and services
• Meet legal or regulatory obligations

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

• Contract: to provide services or quotations
• Legitimate interests: to run and improve our business
• Legal obligation: to comply with applicable laws
• Consent: where required (e.g. marketing, cookies)

5. Sharing Your Information

We do not sell your personal data. We may share information with:

• Suppliers or subcontractors where necessary for project delivery
• Professional advisors (accountants, legal advisors)
• Service providers (e.g. IT, website hosting)
• Authorities where required by law

6. Data Storage & Security

We take reasonable steps to protect your data from unauthorised access, loss or misuse. Data may be stored digitally or securely in physical form.

7. Data Retention

We retain personal data only for as long as necessary for the purpose it was collected, including legal, accounting and reporting requirements.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure of your data where applicable
• Restrict or object to processing
• Data portability where applicable

To exercise your rights, contact us via our contact page.

9. Cookies

This website may use cookies to improve functionality and user experience. Cookies are small text files stored on your device.

• Essential cookies may be used for site functionality
• Analytics cookies may be used to understand website usage

You can control cookies through your browser settings.

10. Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

12. Contact

If you have any questions about this Privacy Policy or your data, please contact Ravenhill Contractors Ltd via our Contact page or call 0330 666 55 66.